"The specialist was very knowledgeable and communicated exceptionally well. We are very pleased with the customer service and quality of work. Thank you, Drain Masters!"

Drain Masters did a superb job for us again. This is the second time we called them to address a few items. The dispatch team was very responsive, scheduling the service was easy. The specialist was very knowledgeable and communicated exceptionally well. We are very pleased with the customer service and quality of work. Thank you, Drain Masters!

Yuliya M.

"I have been using Drain Masters for 6+ years. The job Aiden did is why I keep coming back and recommending them."

Aidan was professional and hard working. He did the work in a prompt time and being thorough. I feel he did an excellent job. He left my bathroom clean and working. A bonus was my dogs liked him and he was good with them. I have been using Drain Masters for 6+ years. The job Aiden did is why I keep coming back and recommending them.

Sus N.

"Drain Masters will be our first and only call anytime we have an issue!!!"

Joe was friendly, thorough, and explained what he was doing and why!! He also gave us very useful tips to help avoid future issues. Thank you so much, Joe and Drain Masters, for employing such wonderful staff!! Drain Masters will be our first and only call anytime we have an issue!!!

Tiffany M.

"Absolutely excellent experience! Always call this company first, no matter what!"

5. I would actually give 10 stars! Very professional, very friendly, always let me know any updates, and got everything working within an hour! Plus I was able to get an appointment right away as opposed to waiting for days! Absolutely excellent experience! Always call this company first, no matter what! Everything else is second. I have never had a problem with them and I've used them a few times!

Odette L.

"If there’s a book on transparency, courtesy, and expertise, Drain Masters AK wrote it."

Wish I could give 6 stars instead of only 5. If there’s a book on transparency, courtesy, and expertise, Drain Masters AK wrote it. Dispatcher Jeff was very informative over the phone when I confirmed my appointment and he did not hesitate to send out the very next available technician. Technician Shaun installed a brand new bathroom sink faucet, fixed the leaks, and did a great job honoring Drain Masters AK’s pride in being upfront about pricing. And as far as the work itself goes, this is about as professional as it gets. High-quality and thorough workmanship leaves me a happy and worry-free customer. Drain Masters rocks!

Marcus P.

"
Their customer service was fantastic. Highly recommend!!"

Their customer service was fantastic. From the very first person I spoke with on the phone to the technician who came to our house and everyone in between. Our drain issue was fixed quickly (same day as we called!) which was a huge blessing. Highly recommend!!

Kristie C.

"We will continue to be customers of Drain Masters in the future!"

We used Drain Masters for the first time in April 2020. Our technician was Aidan, He was so professional, explain things so well that even myself who has zero knowledge about plumbing could understand. When we had a another issue, The first call we made was to Drain Masters. Even though we had to wait two days ( they were booked solid) It was worth the wait to again have Aidan as our technician. ( We also requested him) Of course, he provided the same professional service to us. We will continue to be customers of Drain Masters in the future!

Javonka N.

"I’m super happy with this company, have used them once in 2019 and will continue to call them if I have any future drain issues."

Drain Masters has great communication for scheduling and technician arrival. The tech was very friendly, knowledgeable and didn’t mind answering my questions. Plus he had my drain unclogged and cleaned up in less than an hour! I’m super happy with this company, have used them once in 2019 and will continue to call them if I have any future drain issues.

Becky A.

"Drain masters are truly the best masters! Thank you!"

These guys are amazing! They were able to schedule me within my needed timeframe, kept me posted with confirmation and arrival times via e-mail and phone. The technician was super nice, did wear shoe covers in the house, I didn't even have to ask (we just installed new carpet, so it was very much appreciated), very professional and quick, left everything very clean. Gave a few useful tips on how to keep pipes clean. Drain masters are truly the best masters! Thank you!

Zhanna L.

"Thank you so much again!"

Thanks for being so awesome at my parents house today, my mom said great things about you guys and for as many awful experiences as we’ve had with different companies coming to the house for various reasons, you guys were by far the most considerate and professional people we’ve had. Thank you so much again!

Bridget L

"They are my go-to for drainage issues."

I have used them twice on the advice of my plumber. They are thorough, professional and they get the job done right the first time. They are my go-to for drainage issues. The are priced fairly and they schedule according to your need.

Lindy I.

"What I greatly appreciated was how he clearly explained each step of the process, giving me great confidence in the job being done right."

Thank you DM. You guys are awesome. When I called with a septic issue, you had Steve on the job in 30 minutes. He was professional and very patient with understanding my problem. After a thorough diagnosis, he quickly fixed the issue. What I greatly appreciated was how he clearly explained each step of the process, giving me great confidence in the job being done right. When it was all said and done, life was back to normal and I have a new go-to team for my septic needs. Great job Steve and the Drain Masters team!!

David F

"Friendly service during the drain cleaning and he took the time to explain what I could do to prevent this from happening, including what I could do myself to keep costs down."

Friendly service during the drain cleaning and he took the time to explain what I could do to prevent this from happening, including what I could do myself to keep costs down.

JP Anchorage, AK